We 100% understand that normal dirt will occur and we will never abuse this. Our excessive cleaning fee applies in most cases when the playground rules are not followed, examples of this would be food & drink spills, paint stains, dirt from shoes inside of bounce houses and ball pits, gum & candy stuck to equipment, etc. This is applied as we spend a lot of time cleaning, sanitizing, and caring for our equipment so that we can deliver a great experience for your child, when people don’t follow the rules and take care of our equipment, it’s an inconvenience to everyone. It cost a lot to have to replace our equipment prematurely.